1. Nature of Products (100% Digital Delivery)
All products and services offered on Vizha Time (https://vizhatime.com) are strictly digital products and cloud-hosted invitation websites.
2. How Your Order Is Delivered
Once your customized digital invitation website is prepared by our design team, it is delivered electronically through the following channels:
- WhatsApp Delivery: We send your personalized live invitation link (e.g.,
https://vizhatime.com/priya-weds-karthik) directly to your registered WhatsApp mobile number along with ready-to-share message templates for your family and friends. - Email Delivery: A confirmation email containing your website link, dashboard access, and RSVP management link is sent to your registered email address.
- Customer Dashboard ("My Orders"): You can also access, test, and copy your live invitation link anytime by signing into your account on https://vizhatime.com/orders/.
3. Delivery Turnaround Timeline
We pride ourselves on lightning-fast digital turnaround so you can share your joyous news without delay:
| Delivery Stage | Estimated Timeline | Delivery Channel |
|---|---|---|
| Order Confirmation | Instant (Within seconds) | On-screen & Email via Razorpay |
| Design Draft & Preview | 2 to 4 Hours (after details received) | WhatsApp & Email |
| Revisions & Edits | 30 to 60 Minutes per revision | WhatsApp Support |
| Final Live Website Activation | Immediate upon customer approval | Live at vizhatime.com/your-slug |
4. Shipping Costs
Because all our invitations are digitally created and hosted in high-speed cloud infrastructure:
- Shipping Fee: ₹0.00 (Zero / Free) for all orders across India and internationally.
- No Customs or Import Duties: Since there is no physical package crossing borders, guests and couples anywhere in the world can open and share their website with zero customs or import levies.
5. What to Do If You Have Not Received Your Link
In the event that 4 hours have passed since you submitted your photos and details and you have not received your preview link via WhatsApp or Email:
- Check your Email Spam / Junk / Promotions folders.
- Ensure your WhatsApp number provided during checkout is active and able to receive messages from non-contacts.
- Contact our 24/7 Digital Delivery Desk with your Order ID:
- WhatsApp Support: +91 93635 36898
- Email: support@vizhatime.com
Merchant & Business Support Contact
For any questions, order inquiries, payment confirmations, or policy clarifications, please reach out to our dedicated support team: